HelpDesk OSP, for Outlook and SharePoint is a free trial software application from the Helpdesk & Remote PC subcategory, part of the Business category.
The app is currently available in English, Danish, Dutch, Estonian, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish and it was last updated on 2011-08-18. The program can be installed on Win7 x32, Win7 x64, WinVista, WinVista x64, WinXP.
HelpDesk OSP connects Outlook to any SharePoint site and takes advantage of the best of both Microsoft products. This help desk application from kalmstrom.com Business Solutions can be used for many kinds of issue tracking and user support.
The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is favoring strongly. That makes this application safe for the future, and users get a lot of features and possibilities.
Decrypted password saving. Global Setting - one user can configure for all. E-mail Threading - info from all e-mails regarding the same case can be gathered in the same ticket. Also for OWA.Merge tickets, proxy settings, forms authentication. Great customization possibilities. Subscription per organization incl. support and upgrades.
The product is available for ten languages. Online video demonstrations and a downloadable manual make installation and use easy. Free trial of the full version for 30 days without any obligations.
HelpDesk OSP, for Outlook and SharePoint (version 4) has a file size of 13.43 MB and is available for download from our website.
Just click the green Download button above to start. Until now the program was downloaded 145 times.
We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.